Week 3 - Communication and Listener anxiety
Since I personally also have both a communication and listener anxiety, I think taking notes as the other person is talking helps a lot. Once the person is done talking, you summarize what was said in your own words, to make sure you understood the person correctly. This kind of situations are very common nowadays, especially if you working for a large organization. Another technique to use to continue engagement in the conversation is to ask questions which will help maintain the mental stimulation.
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